Privacy Policy

1. Introduction

At The Strand Salon, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our salon, use our website (thestrandhull.co.uk), or interact with us through other means.

2. What Information We Collect

We may collect and process the following data:

Personal Information: Name, contact details (email, phone number, address), and date of birth (where required for certain treatments).Appointment & Service Details: Booking history, treatment preferences, and stylist preferences. Payment Information: We do not store card details. Payments are processed securely via our third-party payment providers. Marketing Preferences: Your preferences for receiving marketing communications from us. Health & Allergy Information: To ensure safe treatment services, we may collect relevant details about allergies, sensitivities, or medical conditions. Website Usage Data: IP address, browser type, and cookies for website analytics and improvements.

3. How We Use Your Information

We use your data for the following purposes:

Providing Services: Managing your bookings, delivering hair and beauty services, and offering tailored recommendations. Customer Communication: Sending appointment confirmations, reminders, and responding to inquiries. Marketing & Promotions: Sending special offers, updates, and newsletters if you have opted in. Improving Our Services: Analysing customer trends and feedback to enhance our offerings. Legal & Security Compliance: Preventing fraud, ensuring regulatory compliance, and protecting our salon’s rights.

4. How We Store and Protect Your Data

We implement strict security measures to protect your personal information:

Secure databases and systems with access restrictions. Encryption and password protection for sensitive data. Regular review and updates of security protocols.

5. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

Service Providers: Third-party software providers (e.g., booking systems, payment processors) to facilitate salon operations. Legal Authorities: If required by law for compliance, fraud prevention, or security measures.

6. Marketing Communications

You can choose to receive updates on our latest offers, promotions, and salon news. You have the right to opt-out at any time by:

Clicking the “unsubscribe” link in our emails. Contacting us directly at [email protected]

7. Cookies & Website Tracking

Our website may use cookies to improve user experience and analyse site traffic. You can adjust your cookie preferences through your browser settings.

8. Your Rights Over Your Data

You have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you. Correction: Update any inaccurate or incomplete information. Erasure: Request deletion of your personal data where applicable. Restriction: Limit how we process your data. Objection: Opt-out of marketing communications or certain data processing.

To exercise any of these rights, please contact us at [Insert Email].

9. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy. Appointment and transaction records may be kept for accounting or legal compliance.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where necessary, we will notify you via email.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us: The Strand

226 Willerby Road, Hull, HU5 5JR

Email: [email protected]

Phone: 01482 221919

Website: thestrandhull.co.uk